Hilton Olympia London

Hilton Olympia London, Not quite Olympic:

Listed as a 4 star property, the Hilton Olympia is a bit jaded and just does not feel like a real Hilton and  certainly does not have the class to jump into the league of comfortable and classy 4 star hotels around. That said the Olympia is one of the cheaper comfortable hotels in a reasonable location in London. It is a longish walk from the close by tube station though. Apart from a bit of mould in the bathroom, the rooms are satisfactorily clean and reasonably appointed. It was a bit of a mystery to us that the upgraded room which we were ceremoniously given only had “one” bathrobe … even though it was a double room! This is one of the reasons that this place is not four star, another is the tiny bathroom where even very little cats could not be swung. The mini bar is another where an integrated computerized management system means that the fridge will not accommodate any guest items even a small medical bottle in need of protection, or a small bottle of milk. The computerized fridge is a bit of a joke and then there is the ordinary wifi system which does not work very well in the public areas which puts one off paying the steep fees for in room use. Finally, the real plus of the upgraded room is the bed and the pillows. The bed is sufficiently firm with an excellent topper and the collection of 5 pillows is marvellous. Service was generally quite good and most staff were discretely pleasant and helpful. Unfortunately, a perfect score could not be achieved when the check in clerk could not understand her own companies early check in policy and fees and resorted to a heavy handed authoritarian diatribe in a peculiar Eastern European manner. We also thought the early evening call from housekeeping “just to check if the room had been made up” was a bit of a worry.

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